Delivery Information

Delivered across Ghana

Everything you need to know about how your Zemble order is packed, dispatched and brought to your door — or your school's door.

Where we deliver

Delivery areas

We deliver to households and schools across Ghana. Regions we ship to regularly include:

Greater Accra

Accra, Tema, Adenta, East Legon, Madina, Kasoa and surrounding communities — with same- or next-day dispatch.

Regional capitals

Kumasi, Takoradi, Cape Coast, Tamale, Ho, Koforidua and other regional centres nationwide.

Schools & rural areas

We ship to schools in every region. For remote areas we'll confirm timing and routing with you before dispatch.

Speed & cost

Timelines & shipping fees

Standard timelines and fees by area. Exact fees are confirmed at checkout.

Delivery timelines

Destination Typical delivery
Accra & Tema 1–2 business days
Greater Accra surrounds 2–3 business days
Kumasi, Takoradi, Cape Coast 2–4 business days
Other regional capitals 3–5 business days
Remote / rural areas 5–7 business days

Orders placed before 2pm are dispatched the same day. Times shown are estimates from dispatch and may vary during holidays or peak seasons.

Shipping fees

Curated bundles

Free delivery on every bundle, anywhere in Ghana.

Individual kits

From GHC 35 within Greater Accra, scaled by distance. Confirmed at checkout.

School & bulk orders

Quoted individually — often free above a threshold. Ask for a quote.

Fees are placeholders based on current courier rates and are recalculated at checkout.

How it works

Order processing

From checkout to doorstep — four simple steps.

01

Order & pay

Checkout securely with Paystack — card, MoMo or bank transfer. You'll get an order confirmation by email instantly.

02

We pack & quality-check

Your kits are checked against the order and carefully packed within 24 hours of payment confirmation.

03

Dispatch & tracking

Your order is handed to the courier and you receive tracking updates on WhatsApp where available.

04

Delivery

Your order arrives at your door or school. Inspect it on arrival — we're one message away if anything's off.

Order tracking

Know where your build is

Once your order is dispatched, we send tracking updates on WhatsApp so you always know where your kits are and when to expect them. In most cases you'll receive a courier tracking link too.

  • WhatsApp updates at dispatch and on delivery
  • Courier tracking links for most deliveries
  • Real humans on WhatsApp who can check on your parcel

Can't find a tracking update? Message us on WhatsApp with your order number and we'll track it down.

A Zemble kit packed and ready to ship
Delivery FAQs

Questions about delivery

No. You can nominate a trusted neighbour, family member or your school's office as a delivery point. Just let us know at checkout or on WhatsApp before dispatch.

Yes. We're based in East Legon Hills, Accra — message us on WhatsApp and we'll arrange a collection time. Collection orders skip delivery fees.

Contact us on WhatsApp or email and we'll investigate immediately. If a delivery is significantly delayed, we'll refund your shipping fee or prioritise a replacement dispatch.

Report it within 7 days of delivery with a photo, and we'll replace any missing or broken parts free of charge — no returns needed.

Still have a delivery question?

Our team replies within one business day — email, WhatsApp or Telegram. We're happy to check availability and timing for your area.

Try "race car", "drone" or "piano".